Reviews, in their own words.

Jack's balayage placement is genuinely different from anywhere else I've been — softer at the root, more movement through the ends. Four months on and it's grown out beautifully instead of needing an emergency appointment.

Booked The Ritual as a birthday treat and nearly fell asleep on the basin. Ninety minutes, phone in a locker, someone else worrying about my scalp for once. I've since bought vouchers for two friends.

Did my bridal trial four months before the wedding, which felt early until Mia explained why — enough time to actually change our minds once, which we did. On the day itself my hair survived a marquee, a downpour and a very enthusiastic conga line.

Came in with hair that had gone a genuinely alarming shade of green after a well-meaning home dye attempt. Sophie didn't flinch, explained the correction would take two sessions rather than promise an overnight miracle, and delivered exactly what she said she would.

Added a Bond Repair onto a colour appointment almost as an afterthought. My hair has honestly never felt this strong — wish I'd started sooner instead of treating it as an optional extra.

Elena came to the venue for my wife's wedding morning and somehow kept four bridesmaids, two flower girls and one very nervous mother of the bride on schedule. Everyone's hair held for the entire day, including the dancing.

The blow dry itself lasted well into a long weekend, no complaints there. It's a genuinely lovely salon — I just think the luxury blow dry is priced closer to a full colour appointment than a blow dry, which gave me pause before rebooking.

Booked a gloss treatment on a whim before a work trip and my colour has never looked this rich. Twenty minutes for that kind of shine feels like it shouldn't be legal.

Ruby is the first stylist who's cut my curls dry and actually shown me what she was doing before going anywhere near a blow dryer. Left with a cut that still looks intentional a month later, which has genuinely never happened before.